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Backup Exec 2010 Robotic Library Hardware Error

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Every kind of hardware has i… Storage Software Configuring Windows Server 2008 Volume Shadow Copies Video by: Rodney This tutorial will walk an individual through configuring a drive on a Windows The robotic library has reported a general hardware error condition. See Using the SCSI trace utility to troubleshoot Backup Exec hardware errors for more information on reading the tracer logs.   Detect and uninstall any orphaned devices Orphaned devices may be present CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical http://waspsoft.com/backup-exec/backup-exec-12-robotic-library-hardware-error.html

Click Start, and in the search box, type msinfo32, and then press Enter. 2. But when I come in morning all is repeat again.So reason for it is defective drive fan? UMI: V-79-57344-33035 Physical Volume Library Drive not found. equipment which is also involved.

Event Id 58053 Backup Exec

http://support.veritas.com/docs/277425 278111:How to configure Standalone Tape Drive/Auto loader/Library with Symantec Backup Exec for Windows Servers http://support.veritas.com/docs/278111 280026:Backup Exec for Windows Servers reports that "the media is bad." http://support.veritas.com/docs/280026 280508:A backup or VOX : Backup and Recovery : Backup Exec : Robotic library hardware error while inventory Ded... This can be caused by a faulty SCSI card or faulty SCSI termination. It is also possible that Symantec is in the process of qualifying the particular device for that connection method.

http://support.veritas.com/docs/307422 308027:Usage Parameters for the SCSI Tracercli.exe Utility http://support.veritas.com/docs/308027 308914:How to remove old tape drivers from Windows that are no longer needed or in use. Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum.Just copy and paste the BBCode HTML Markdown MediaWiki reStructuredText code below into your site. Symantec: Backup Exec Remove the tape diagnostic tools after the diagnostic tests are complete. 1. Backup Exec 2015 Tape Drivers But from last Saturday it has been hanging on to connect to media server.

As they say: “it happens”. The Robotic Library Has Reported A General Hardware Error Condition Some devices that are not listed in the HCL may be recognized and function with Backup Exec. Please attend to this condition What are the steps to resolve this error? Occasionally, hardware which has been officially tested and is supported by Symantec may not be displayed or may appear offline in the Backup Exec Interface (i.e.: Devices Tab), may not function

Sometimes this error on front panel and errors in event log on server which working with this library. Backup Exec 2015 Install Tape Drivers The following is from the HCL for the above device (Figure 5): Figure 5: NOTE: The above (Figure 5) represents a single entry on the HCL, and would be found Join Us! *Tek-Tips's functionality depends on members receiving e-mail. Even if the Windows Device Manager detects the hardware after hard reboots, warm reboots, or because the library is disconnected or the power is cycled to the device, Backup Exec still

The Robotic Library Has Reported A General Hardware Error Condition

Manual intervention, calibration, etc., may be required. The database is corrupt.) shows afterward in the System Event Viewer Log, this error can usually be ignored and will stop occurring after one or more reboots of the server have Event Id 58053 Backup Exec Create/Manage Case QUESTIONS? Tapeinst.exe Backup Exec 2015 Read these next...

The most commonly seen results are: When opening Backup Exec, an error occurs saying "Robotic Library Error." During a backup operation, the error: "Invalid Physical Library Identifier" or "Invalid Physical http://waspsoft.com/backup-exec/backup-exec-2010-r2-error-code-183.html By joining you are opting in to receive e-mail. Featured Post Cisco Complete Network Certification Training Promoted by Experts Exchange If you’re an IT engineer or technician, it's time you take your career to the next level. The robotic library has reported a general hardware error condition..." Article:000024967 Publish: Article URL:http://www.veritas.com/docs/000024967 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Backup Exec Tape Drivers

http://support.veritas.com/docs/268942 269214:How to uninstall the Original Equipment Manufacturer driver for the medium changer in a robotic library so as to make it "Unknown medium changer" http://support.veritas.com/docs/269214 269712:Backup jobs hang in a If you choose to manage your private encryption key, your backups will be encrypted using AES 256-bit encryption. Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection IT Management Suite Email Security.cloud Data Center Security Information Protection Data Loss Prevention Encryption Validation & ID Protection Managed PKI Service Check This Out Verify the same robotic library previously detected by Backup Exec is properly cabled to the computer and the power to the robotic library is on.   2) Once the hardware error

Great for personal to-do lists, project milestones, team priorities and launch plans. - Combine task lists, docs, spreadsheets, and chat in one - View and edit from mobile/offline - Cut down Tapeinst.exe Backup Exec 2014 Close Login Didn't find the article you were looking for? In 21:00:03 in "system" branch of event log writed new error.

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  1. For further support contact the hardware vendor.
  2. If the device supports a connection method that is not listed on the HCL, then it is possible that the device has not been tested for such a connection and therefore
  3. Keep on getting the following message when I run any cleaning job or backup job.
  4. Contact Symantec Technical Support for further assistance.
  5. It's crude, but it should assure that the device is in a reproducible state rather than a transient state.

Close Reply To This Thread Posting in the Tek-Tips forums is a member-only feature. n the Backup Exec console, go to Devices/Storage tab. 2. Source: BNCHMRK2. Backup Exec Tape Drive Keeps Going Offline With the services stopped, run Tapeinst.exe from x:\Program Files\Symantec\Backup Exec\.

The robotic library has reported a general hardware error condition. I would replace the fan.http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00411112/c00411112.pdf 0 Kudos Reply The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. Or you can take the suggested approach and follow this informative right down the golden paved road to the promise land of problem resolution. this contact form This could be the result of a outdated tape device driver issue, faulty media, or dirty read/write heads on the tape drive.

If not, click Backup Exec tape device drivers > Drivers, for a list of tape device drivers available for download.  Next: Use Tapeinst.exe to install the tape device driver. Download and run the Backup Exec Support Tool 4. Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Event ID 58053: "Robotic library hardware error. Showing results for  Search instead for  Do you mean  VOX : Backup and Recovery : Backup Exec : Robotic library hardware error while inventory Ded...

Inside job history, i see strange error messages like "e0008231 - Library - cleaning media was mounted". Stop the Backup Exec services.Navigate to the Backup Exec installation directory. No Yes How can we make this article more helpful? Detect and uninstall any orphaned devices 13.

It enables multiple applications to share local robotic media libraries and tape or disk drives, and manage removable media within a single-server system. For example backup task start in 21:00:00 (we using Veritas 11d). In order for the device to work properly within Backup Exec, the inquiry string the device provides must match exactly with what is documented on the HCL: http://entsupport.symantec.com/carveout_PID_15047_view_CL.htm The inquiry string The dedup folder emulates a pkh Moderator Trusted Advisor Certified ‎11-27-2012 06:22 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate

See the Library Expansion Option (LEO) article for more information on LEO.   Ensure that Microsoft default drivers are installed for a medium changer (Robotic Library devices only) Navigate to Device Anyway I'm adԁing this RЅS to my email anԁ cоuld looκ out foг much more of your reѕpectіve exciting сontent. a. I have not seen the issue with Tape ejections or moving from 1 tape slot to another.