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CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Event ID 58053: "Robotic library transport element full error. Re: Backup Exec Alert: Device Error: The drive hardware is offline CraigV Moderator Partner Trusted Advisor Accredited ‎10-30-2015 01:53 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Great call on the Tape drive drivers "Tapeinst.exe" definitely the place to start 0 Sonora OP jac3land May 16, 2013 at 1:33 UTC Yes, we used tapeinst.exe during http://waspsoft.com/backup-exec/backup-exec-alert-media-error-the-backup-to-disk-device-is-offline.html

read more... Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Event ID 58053: "Robotic library hardware error. Is this where we should configure the tape drive? Select Use Symantec tape drivers for all tape devices.6.

Backup Exec Alert Device Error Storage Device Configuration Error

Manual intervention, calibration, etc., may be required. This is typically caused by trying to mount media into a drive that already contains media. Any Event ID 7, 11, 9? But whenever we tried to run a second job, tape drive suddenly goes offline and the tape got stuck on the tape drive.

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  2. Thanks, 0 Poblano OP Aussupport Mar 16, 2016 at 12:38 UTC I'm having the same issue Backup exec 15 and LTO 5 G3 goes offline
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  8. Could this be signs of possible hardware failure in the future?
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The robotic library has reported a general hardware error condition..." Article:000024967 Publish: Article URL:http://www.veritas.com/docs/000024967 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas RE: Tape library keeps going offline stevet3 (MIS) 16 Nov 04 14:16 Check you system log ? Backup Exec 2010 Tape Autoloaders and Licenses   16 Replies Anaheim OP Dave Collins May 15, 2013 at 3:58 UTC Tape drives require the drivers to be Symantec's Backup Exec Discovering Devices 2010 R3 I also see people posted that Windows 2008 R2 is partially supported with Backup Exec 12.5 which means you can backup only File System, System State, Shadow Copy Components from Windows

See EV100298 (Symantec Article TECH23603). During a backup operation if the storage device (Tape drive, Library or Auto loader) is powered off while the data is being written to a tape, the job fails. To download and install Backup Exec 2010 you can visit www.backupexec.com 0 Kudos Reply Re: Backup Exec Alert: Device Error: The drive hardware is offline CraigV Moderator Partner Trusted Keeping an eye on these servers is a tedious, time-consuming process.

The drive state has been set to offline. Backup Exec 2012 Device Paused CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? We don’t have bar codes placed on tapes, would it affect the behavior of tape library if we won’t be using bar codes?

Backup Exec Device Paused

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Stop the BE services and run your vendor's diagnostic utility against the drive. http://waspsoft.com/backup-exec/backup-exec-alert-catalog-error-odbc-access-error.html Backup Exec 2010 and Backup Exec 2010 R2 completely supports Windows 2008 R2 server. Click Next and a screen to configure the devices will appear. Reboot after the device driver installation is complete.      Terms of use for this information are found in Legal Notices.

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Dell had performed some diagnostics and found nothing on the tape library. == They only suggested placing barcodes on tapes. The robotic library has reported a destination element full error condition. Please attend to this condition. Check This Out Talk With Other Members Be Notified Of ResponsesTo Your Posts Keyword Search One-Click Access To YourFavorite Forums Automated SignaturesOn Your Posts Best Of All, It's Free!

Subscribe to our monthly newsletter for tech news and trends Membership How it Works Gigs Live Careers Plans and Pricing For Business Become an Expert Resource Center About Us Who We Backup Exec Device & Media Service This issue generally occurs when the Backup Exec server is remotely administered and the administrator is not aware of the hardware status of the storage unit which may be powered off RE: Tape library keeps going offline Chambers (IS/IT--Management) (OP) 17 Nov 04 07:59 When I reboot I see both the library and drive seperately.I will try the windows update this weekend

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Create/Manage Case QUESTIONS? New computers are added to the network with the understanding that they will be taken care of by the admins. Stop the BE services and run your vendor's diagnostic utility against the drive. Backup Exec Device & Media Service Stopping All due to a catastroph… Concerto Cloud Services Upgrading Backup Exec 2012 to 2014 Video by: Rodney This tutorial will walk an individual through the process of upgrading their existing Backup

Thanks, Reply Subscribe RELATED TOPICS: Backup Exec 2010 tape drive tuning Backup Exec 2010 fails when finding bad tape. Veritas does not guarantee the accuracy regarding the completeness of the translation. Veritas does not guarantee the accuracy regarding the completeness of the translation. this contact form Thanks, 0 Sonora OP jac3land May 22, 2013 at 2:31 UTC Hi Guys, Just wanted to follow up on this issue Both Dell and Symantec

not so much. RE: Tape library keeps going offline justin2000 (MIS) 18 Nov 04 04:29 blue means the tape is overwriteable - blank means it might be appendable still, but you can't overwrite it.How SCSI card/bus etc.). No Yes How can we make this article more helpful?

Cause The alert is reported when the robotic library tries to move media from a robotic library drive to a slot and the slot already contains media. Thanks, 0 Sonora OP jac3land May 16, 2013 at 1:41 UTC Hi Donald, I have just read your reply. Create/Manage Case QUESTIONS? The robotic library has reported a transport element full error condition.

I'm beginning to think going into IT was a mistake Water Cooler I earned my CompTIA A+ certification in 2013, and began going to school for Computer Science in 2014. Email Address (Optional) Your feedback has been submitted successfully!